Frequently Asked Questions
Where is the shipment originating from?
All shipments originate from China. For specific shipping requirements, please contact our backend customer service team.
What should I do if there is a problem with the product quality?
If you encounter any quality issues with the product, please contact our staff within seven days. We offer full refunds or replacements.
What if I don't know how to install it?
We have detailed installation guides that walk you through the process step by step. Contact our backend customer service to receive the detailed tutorial.
Customer Service Hours
Our customer service hours are from 9:00 AM to 12:00 AM.
How long will it take to receive my order after I place it?
Delivery is expected within 7-10 business days. Remote areas may require up to 15 business days.